Insights by Cheryl O’Donoghue, Founder of Emotional Intelligence Leadership Resources, featured in prominent industry publication
Insights by Cheryl O’Donoghue, Founder of Emotional Intelligence Leadership Resources, featured in prominent industry publication.
Why might emotional intelligence (Ei) leadership training have the potential to reduce racial bias in the workplace?
Because most humans on the planet have an emotional need to be heard, and when other humans listen to them with open-mindedness and respect (hallmarks of an emotionally intelligent leader), they fill that emotional need. Both parties — the person with the need to be heard and the person who listens — benefit by experiencing the powerful and potentially life-transforming feelings associated with understanding, empathy and unity.